Reward Management

Reward management & prize draw games

Feversocial’s powerful digital reward engine lets you flexibly design every kind of reward campaign. From prize draw games of every kind to multiple prize types, redemption methods, and winner data collection—we’ve got it all covered.

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Reward Timing

3 reward timings that cover every stage

Whether it’s a single entry, cumulative engagement, or a referral, there’s a reward timing to match

Entry Reward
Instant payout · Works at any campaign stage

Win a reward the moment you complete a single entry action—like answering a question, checking in, or finishing a task. It’s the most basic reward timing, and it fits any promotion.

Best for: any campaign type, as your default reward setup
Tiered Reward Multi-entry campaigns only
Cumulative thresholds · Multi-stage design

Set multiple thresholds based on cumulative entries—like check-in streaks or completed tasks—and reward participants the moment they hit each one, with a different reward method per tier. This feature only works with campaigns that allow multiple entries; one-time campaigns can’t use it.

Best for: daily check-ins, multi-challenge modules, and other repeat-engagement formats
Refer Reward
Customer-to-customer · Viral reach

Encourage participants to share your campaign and invite friends—each successful referral triggers an extra reward. Draw from the same prize pool as the main campaign, or set separate milestone rewards based on referral count.

Best for: campaigns with a limited promotion budget that need to extend their reach
See everything Refer Reward can do →
Reward Methods

4 reward methods, mix and match freely

Any of the 3 reward timings above can pair freely with any of the following methods

Game-Based Draw
Choose from 5 games · first come, first served

Choose from 5 ready-made draw game formats——Lucky Wheel, Scratch Card, Poke a Prize, Slot Game, and Prize Shower. Participants play and learn their result the instant they enter, so there’s a format to match any campaign mood.

Best for: using on its own, or as the reward step for quiz, Q&A, or poll modules
See all 5 game formats →
Pick a Prize
Winner’s choice · one-click claim or limited-quantity grab

Unlike random draw games, this lets winners pick the prize they want from a list. Supports both a one-click claim mode and a limited-quantity mode.

Best for: coupon-distribution campaigns, or campaigns designed to create a rush
See how Pick a Prize works →
Instant Win
No game screen needed · results announced instantly

Based on the odds you set or the system’s smart calculation, winners are determined and announced the instant they enter—no extra game screen, the most direct reward flow there is.

Best for: campaigns that want a clean, fast reward flow
Lucky Draw
Pair with entry thresholds to build buzz

Draw winners manually from the admin dashboard—after the campaign ends, daily, weekly, or by directly selecting winners based on judge scoring.

Best for: grand-prize finales or submission contests that need human judging
Reward Logic

Customize draw odds, control how rewards go out

No matter which reward method you use, you can set custom win odds for every prize. Enter a probability percentage for each prize and the system tallies the total in real time to confirm it adds up to 100%. Or use Smart Calculation, which works out a sensible probability split automatically based on your estimated number of participants and prize quantity.

Set odds manually
Enter a probability % for each prize (including a “no prize” outcome), and the system shows in real time whether the total adds up to 100%
Smart Calculation auto-allocates odds
Enter your expected number of participants and the system works out sensible odds based on your prize quantity—no mental math required
Fine-tune budget and pacing
Visually manage the ratio of top prizes to consolation prizes, balancing marketing excitement with prize budget control
Prize Types

Supports every prize type you need

From basic shipped gifts to e-coupons, codes, and points—it’s all covered

Shipped Gifts

The system asks winners to fill in their shipping details (name, email, phone, address). For prizes that require tax reporting, you can also require an ID number or photo upload.

E-Coupons

Perfect for in-store redemption—the winning screen includes a redeem button staff can tap on the spot to complete redemption, with redemption records synced to the dashboard in real time.

Digital Codes

Supports LINE Points, prepaid e-vouchers, e-commerce discount codes, or unique codes (like SHOPLINE and CYBERBIZ). Batch-upload your codes and the system distributes them automatically to winners, with an option to auto-convert them into a QR code or barcode for in-store redemption.

Member Points

Use Feversocial’s built-in Points Center, or connect your brand’s existing member points system, as a reward or redemption currency.

E-Commerce Coupons

Connect to CYBERBIZ or SHOPLINE, and winners apply their coupon code at checkout on your brand’s site. The system automatically tracks usage status and writes it back to your reports—no manual reconciliation needed.

Voucher

Voucher credit is issued straight to winners’ member accounts through SHOPLINE and applied automatically at checkout, with the entire integration fully automated.

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Points Mechanics

Pair with the Points Center to build long-term member relationships

Beyond one-off prize draws, you can also use points as a reward mechanism. Turn on Feversocial’s built-in Points Center to let participants accumulate points and freely redeem them against multiple point-based prizes—or flip it around and require points to enter, rewarding loyal customers who’ve already built up a balance.

See everything Points Center can do →
Points Redemption module
List multiple point-based prizes for members to redeem freely based on their accumulated points—requires the Points Center feature to be enabled first
Points-gated entry
Set the number of points required to enter a rewards campaign, rewarding loyal customers who’ve already built up a balance
Flexible integration
Use Feversocial’s built-in Points Center, or reach out about integrating your brand’s existing member points system
Redemption Settings

From online to in-store, every redemption method covered

Whether it’s copying a code, scanning to redeem, or setting a redemption deadline, configure it however fits your campaign

Win a prize
Generate a code/coupon
Redeem
Online Redemption
The system offers one-click copying of codes or coupon codes, and you can set a redemption URL (like your online store) so winners can go straight there to use it.
In-Person Redemption
Codes can automatically convert into a QR code or barcode (Code-39 and Code-128 supported). Winners show the screen on their phone, and staff scan it or tap the redeem button to complete redemption—with status synced to the dashboard in real time.
Redemption Window
Set no time limit, a specific date range, or a flexible window like “within X days of winning” to encourage winners to redeem sooner.
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Collect winner details without missing a shipment

Customize the Winner Form for each prize

Turn the Winner form on or off for individual prizes
Customize the fields required on each Winner form (name, email, phone, address, and more)
Winners fill it out right from the winning screen, with data saved to the dashboard instantly
For prizes that require tax reporting, you can also require an ID number or photo upload
Personalized Rewards

Make every reward hit exactly what your customer wants

The Intelligent Reward Engine dynamically assigns the most relevant personalized reward based on a customer’s external tags, quiz results, or receipt purchase items—upgrading generic random rewards into precision marketing that actually knows your customer.

See everything Intelligent Reward Engine can do →
Reward by external tags
Connect your brand’s existing CRM member tags and assign rewards based on customer attributes
Reward by quiz result
Give the reward that best matches whichever result type an interactive quiz produces
Reward by receipt items
Dynamically decide which reward to give based on the items registered on a purchase receipt
Ready to build your reward campaign?
No coding required—flexibly combine reward timing, reward methods, and prize types to launch a complete marketing campaign.
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