OCEP: The Open Customer Engagement Platform

OCEP: Your Open Customer Engagement Platform built for high-impact gamified playbooks

You get more than a set of tools—a platform built with the flexibility and integration power to match. OCEP is your strongest ally for delivering exceptional customer experiences while building brand data and emotional assets.

OCEP Platform Architecture

OCEP’s six core engines

Modular building blocks that cover everything from campaign builds to deep member management.

互動工具箱

Interactive Toolbox

30+ built-in gamification modules let you launch giveaways, personality quizzes, and polls with zero development—an endless source of campaign ideas.

Explore the Interactive Toolbox
表單系統

Form System

Highly customizable fields and skip logic, paired with interactive incentives, make it easy to capture zero-party data.

Explore the Form System
行銷網頁編輯器

Marketing Canvas

A block-based WYSIWYG editor lets marketers build polished campaign pages without any coding background.

Explore Marketing Canvas
點數中心

Points Center

An open loyalty engine—earn points for more than purchases, with rewards for shares, check-ins, and survey completions that deepen customer lifetime value.

Explore Points Center
成就中心

Achievement Center

Gamified levels and badges let you define VIP progression paths and build a one-of-a-kind achievement experience for every customer.

Explore Achievement Center
行銷推廣中心

Message Center

On-site pop-ups, an IG chatbot, and social sharing work together to proactively reach customers and draw them into your campaigns.

Explore Message Center

Open Architecture

Seamlessly integrate with your existing systems

OCEP was built from day one with enterprise integration in mind. Whether it’s your existing member system, real-time data feeds, or your brand’s own app, OCEP fits right in.

Identity integration

Connect your own member system
Social login (Facebook/LINE)
Partner e-commerce member integration

Data & event integration

Real-time Webhook data delivery
Two-way API data sync
Google / Meta / LINE pixel tracking

Channel & experience integration

Custom subdomain via CNAME
Auto-login in your app’s in-app browser
LINE / Instagram bot integration

ISO 27001 Certified

ISO 27001 certified for enterprise-grade data security

We know data is your business’s most valuable asset, so we protect every record with rigorous, industry-leading standards.

Privacy protection

Your privacy comes first. We strictly follow data protection regulations to keep your and your customers’ personal data properly managed and anonymized.

Information security

We follow international security management standards—strict network defenses, encrypted transmission, and access controls—to keep your environment airtight.

Ready to see what OCEP can do—give your brand a growth engine

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